Strategic Insights Manager (Paris or London based)

Shopmium is hiring!

About

At Shopmium, we transform shopping to make life better!

We improve everyday shopping experience by connecting brands & consumers. We already operate in France, UK and Belgium and have big expansion plans to other markets including the US. Fast growth requires great talents. Therefore, we are looking for an outstanding Strategic Insights Manager to join our team!

You will be reporting to the Director of Customer Experience. The mission of the CX department is to ensure a 360 seamless client experience. At Shopmium, we are the guardians of the customer voice and we work cross-functionally to deliver best-in-class service for both customers and end-users.

As part of this department, the Strategic Insight Manager focus is on delivering meaningful insights, advising on the strategy and on building organic relationships with internal and external stakeholders.
You will have the opportunity to build and grow the data and insights capabilities of Shopmium.

Responsibilities include understanding client business objectives, synthesizing data to deliver actionable insights, and collaborating with internal teams on client delivery and ongoing development to expand partnerships with Shopmium. We plan to grow the team in the coming years, so it is also an exciting opportunity for talents with leadership experience.

This role is based in either our London or Paris office and requires fluency in both English and French)
Travel up to 20%

Job Description

WHAT YOU'LL DO:

• Evaluate market and customer dynamics and provide insights to build compelling narratives to demonstrate Shopmium’s value proposition
• Help understand client needs and develop data driven campaign strategies and plans
• Utilize our proprietary data and analytic solutions to understand campaign performance, develop insights to maximise brand strategies, and build client deliverables
• Manage projects including various stakeholders within Shopmium, ensuring that both the quality and the timelines are respected
• Manage projects including various stakeholders within Shopmium, ensuring that both the quality and the timelines are respected
• Run insights lead initiatives within the sales, customer success and marketing team and provide feedback to improve on deliverables

Preferred Experience

WHAT YOU'LL BRING

• 5+ Years of Experience
• Bachelor's Degree preferred
• Proven analytical acumen to organize and interpret data and develop insights that encourage action
• Experience with client leadership including strategic needs assessment, consultative delivery, and relationship building that lead to organic renewal and expansion
• People management experience nice to have
• Strong oral, written and presentation skills
• Highly proficient in the use of Microsoft Power Point, Word, Excel and other desktop software applications
• Possesses dream to work in a dynamic environment where the work is challenging and the results highly rewarding
• Ability to multi-task, prioritize, and meet timelines on deliverables
• Self-starter, sense of urgency, and works well under pressure
• Strong attention to detail
• Sense of professionalism and ability to develop relationships

Benefits for Paris:

• Flexible working policy up to 3 remote days/week)
• 25 days paid holiday
• 2 Days Paid leave for Learning & Development
• 3 Days Paid leave for charity work
• 50% transport and Health Care (mutuelle) fees contribution
• Lunch voucher
• Office social events on a weekly & monthly basis
• Annual European team event
• Office location: heart of Paris (Louvre / Châtelet)
• Delicious food to try for free :)

Benefits for London :
• 25 days paid holiday
• Hybrid working
• Flextime working policy
• Early finish Friday
• 50% Private healtch cadre contribution for you and dependents
• Paid time off to work for charity, opportunities to grow & develop

About Shopmium a Quotient brand:
Shopmium is an award-winning mobile media and promotions platform providing FMCG brands with an innovative way to engage consumers and drive measurable in-store purchase, as well as valuable ratings, reviews and insights. Founded in Paris in 2011, Shopmium now operates across France, Belgium, and the UK. Visit: https://solutions.shopmium.com/en/ for more information. In 2015 Shopmium was acquired by Quotient Technology, Inc. (quotient.com) based in Silicon Valley, USA.

About Quotient Technology:
Quotient Technology is the leading digital promotions, media and analytics company that delivers personalized digital coupons and ads – informed by proprietary shopper and online engagement data – to millions of shoppers daily. We use our proprietary Promotions, Media, Audience and Analytics Cloud Platforms and services to seamlessly target audiences, optimize performance, and deliver measurable, incremental sales for CPG and retail marketers. We serve hundreds of CPGs and retailers nationwide, including Clorox, Procter & Gamble, General Mills, Unilever, CVS, Dollar General and Ahold-Delhaize USA. Quotient is based in Mountain View, California, and has offices in Bangalore, Cincinnati, New York, Paris and London, and Tel Aviv. Visit www.quotient.com for more information.
Quotient is an equal opportunity employer. We celebrate diversity, and do not unlawfully discriminate on the basis of race, color, national origin, ancestry, creed, sex, gender, sexual orientation, gender identity or expression, age (40 and over), religion, political affiliation, citizenship, disability, marital or registered domestic partner status, veteran status, legally protected medical conditions, or any protected category prohibited by local, state or federal laws.

Additional Information

  • Contract Type: Full-Time
  • Location: London
  • Experience: > 5 years
  • Possible partial remote