Ecommerce Operations Manager Europe (London or Paris based)

Shopmium is hiring!

About

Ecommerce Operations Manager (Europe)

At Shopmium, we are transforming shopping to make life better. In order to do so, we are looking to add an eCommerce Operations Manager to our team!

Our Customer Success & Operations team maximizes our value and our customers value by enabling high satisfaction and accelerating revenue. We are the guardians of the customer voice and experience, working cross functionally to ensure it is easy to work with Shopmium, which results in a win-win partnership with our customers. We maximize their investment and focus on organic relationship building.

As an eCommerce Operations Manager you will have the opportunity to lead and grow the operations of Shopmium’s eCommerce Cashback (ECC) platform, working cross functionally to ensure our end-users and third-party partners satisfaction. In this role you will be the point of contact for our third-party providers and will drive optimization and growth.

This role will be based in either our London OR Paris office and requires fluency in both English and French

Please submit your CV in English

Job Description

WHAT YOU'LL DO:
• Be the single point of contact for all operational matters of Shopmium’s eCommerce Cashback (ECC) platform for France and the UK
• Add, update, remove and maintain all eCommerce Cashback offers appearing in the Shopmium Mobile App
• Lead the engagement with our third-party partners in Europe
• Make sure all the internal processes and systems are fully operational and fully integrated with third-party providers at all times
• Identify and address platform improvements and issues with the product team and external stakeholders
• Support the sales team in generating new retailer partners – advise on best practices, pricing and setup models
• Work closely with the marketing team in order to further boost the ECC campaigns performance and to ensure appropriate Shopmium’s branding across all ECC offers
• Own the ECC revenue delivery including forecasting and reporting
• Actively look for opportunities to further boost the revenue including identifying new revenue streams and ways of accelerating the revenue flow
• Track and review the KPI's for the ECC project – provide weekly and monthly process metrics

Preferred Experience

WHAT YOU'LL BRING
• 3 - 5 Years of Experience
• Bachelor's Degree preferred
• Previous experience in eCommerce
• Strong communication skills, both written and verbal
• Proficient in Microsoft Office, with good knowledge in Excel and/or G Suit and Google Sheets
• Ability to multi-task, prioritize, and meet timelines on deliverables
• Self-starter, sense of urgency, and works well under pressure
• Strong attention to detail
• Sense of professionalism and ability to develop relationships

Benefits: Flextime working policy. Private health care contribution. Mobile phone allowance. Commute cost contribution. Paid time off to work for charity. Self development days. Opportunities to grow & develop.

About Shopmium a Quotient brand:
Shopmium is an award-winning mobile media and promotions platform providing FMCG brands with an innovative way to engage consumers and drive measurable in-store purchase, as well as valuable ratings, reviews and insights. Founded in Paris in 2011, Shopmium now operates across France, Belgium, and the UK. Visit: https://solutions.shopmium.com/en/ for more information. In 2015 Shopmium was acquired by Quotient Technology, Inc. (quotient.com) based in Silicon Valley, USA.

About Quotient Technology:
Quotient Technology is the leading digital promotions, media and analytics company that delivers personalized digital coupons and ads – informed by proprietary shopper and online engagement data – to millions of shoppers daily. We use our proprietary Promotions, Media, Audience and Analytics Cloud Platforms and services to seamlessly target audiences, optimize performance, and deliver measurable, incremental sales for CPG and retail marketers. We serve hundreds of CPGs and retailers nationwide, including Clorox, Procter & Gamble, General Mills, Unilever, Albertsons Companies, CVS, Dollar General and Ahold-Delhaize USA. Quotient is based in Mountain View, California, and has offices in Bangalore, Cincinnati, New York, Paris and London, and Tel Aviv. Visit www.quotient.com for more information.
Quotient is an equal opportunity employer. We celebrate diversity, and do not unlawfully discriminate on the basis of race, color, national origin, ancestry, creed, sex, gender, sexual orientation, gender identity or expression, age (40 and over), religion, political affiliation, citizenship, disability, marital or registered domestic partner status, veteran status, legally protected medical conditions, or any protected category prohibited by local, state or federal laws.

Recruitment Process

Please provide your CV in English

Additional Information

  • Contract Type: Full-Time
  • Location: Paris, France (75001)
  • Experience: > 3 years
  • Possible partial remote